Encompass Digital Media Singapore optimizes its operations with DataMiner

The company announces that Encompass, a global technology services company that delivers end-to-end video solutions to television networks, broadcasters, sports leagues and OTT service providers, has selected DataMiner to unify its operations and service assurance.

“We are extremely proud of the deployment of DataMiner at Encompass. It’s an honor to power its operations in Asia,” commented Jonathan Triboulet, Director APAC Operations at Skyline Communications. “With our local presence in Singapore, we are in a very good position to fully support Encompass’ operations.”

The project at Encompass comprises an end-to-end DataMiner system that is designed to unify operations across the entire multi-vendor infrastructure. The Singapore business unit also benefits from the DataMiner expertise of Encompass Buenos Aires. Those teams already have long-standing and vast experience in the administration and operation of the DataMiner platform, and built the system without any involvement from Skyline. Rather than deploying siloed EMS systems to manage the new infrastructure elements, DataMiner now also monitors Encompass’ new satellite infrastructure and provides full earth station uplink and downlink management.

Skyline-Encompass

“With over 160 channels of premium video content being managed 24×7 in APAC alone, we need to deliver superior quality of service to our clients at all times,” said Mark Wardle, VP Engineering & Operations at Encompass Singapore. “DataMiner offers a comprehensive solution that provides a “single-pane-of-glass” view of our entire complex and diverse infrastructure.”

Skyline Communications is indeed deeply rooted in the APAC region. Its office in Singapore opened in 2017, with the purpose to support its continued growth in the APAC region. Expanding its local presence across all regions demonstrates Skyline’s long-term commitment to its current and future customers, which is all about increasing the quality of service and reducing the operational costs.

“We take that commitment seriously. It’s not just about delivering a solution that’s tailored to the needs of Encompass in terms of the look and feel and automated workflows,” adds Jonathan Triboulet. “We also make sure the operations and engineering teams are fully capable and independent through our various activities around the Singapore region. Organizing training that enables our customers to take advantage of all DataMiner aspects and scheduling webinars to share our knowledge is equally important to us. Skyline’s unique expertise plays a huge role in our global success story and facilitates operations teams to manage their entire operations in an intuitive and proactive manner.”

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Intelsat Debuts New MCPC Platform for Central and Eastern Europe

Intelsat S.A. announced that it has launched a new, Ku-band Multi-Channel Per Carrier (MCPC) media platform for Central and Eastern Europe.

As part of the IntelsatOne terrestrial network, the platform will provide regional and international programmers with a cost-effective solution that will enable them to expand their reach to cable headends, Direct-to-Home (DTH) and Internet Protocol Television (IPTV) distribution.

Encompass Digital Media (Encompass), a global technology services company delivering end-to-end video solutions to broadcast and media companies, will provide multiplexing services for the platform from its facility in London, and Intelsat will provide further ground and uplink facilities from its Fuchsstadt, Germany teleport. Programmers will be able to contribute standard (SD) or high definition (HD) content from anywhere around the world via Intelsat’s global satellite fleet, the IntelsatOne network or through Encompass’ network. The platform is set to support MPEG-2 and MPEG-4 compression technology, and Intelsat’s high-powered wide beams, optimized for DTH, can be received with 60cm antennas in much of its coverage area.

The new MCPC platform will provide programmers with immediate access to 1°West, one of Europe’s premier video neighborhoods, located on the Intelsat 10-02 satellite. With four leading DTH platforms and over 425 unique channels reaching approximately 18 million households across Europe, programmers will have access to a highly reliable solution for cable/IPTV and affiliate distribution, will have the ability to leverage the platform’s high quality, existing channel content, and will have an opportunity to cost-effectively launch new channels and test new markets.

“Intelsat and Encompass have a strong history of working together to deliver innovative solutions that enable international programmers to cost effectively grow their distribution network,” said Rob Cerbone, Intelsat’s VP and General Manager, Media. “Working closely with Encompass, we will be able to provide international programmers with immediate access to millions of households, enabling them to distribute high-quality, secure, differentiated and entertaining content to viewers across Central and Eastern Europe.”

Intelsat

“Our longstanding partnership with Intelsat provides international programmers with a simple, turnkey solution for content distribution,” said Encompass’ Marc Bruce, Managing Director, APAC & EMEA. “The new MCPC platform at 1°West will provide our customers with immediate access to one of the leading video neighborhoods in Europe, the ability to operate more efficiently and deliver high-quality and compelling content to their viewers.”

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