Riedel Networks Finalizes Miami Triangle Project, Signs Agreement with Neutrona Networks

The company also made public that it has once more been named as one of the world’s leading Managed WAN service providers by ISG, an independent technology research group.

During the last week of June, Riedel Networks attended the ITW show in Atlanta, one of the most important industry conferences with more than 7,000 attendees and 2,000 exhibiting companies from 135 countries. The network provider from Butzbach, Germany, participated in more than 100 meetings over the three days with carrier partners, customers, and prospects.

The trade show also saw the signing ceremony for the bandwidth update of Riedel Networks’ circuits connecting Sao Paulo to New York and Miami. Michael Martens, CEO, Riedel Networks, and Mateo Ward, CEO, Neutrona Networks, signed the contract on-site in the newly designed Riedel Networks booth.

“This agreement opens a new chapter in the partnership between Neutrona and Riedel Networks in LATAM, delivering fully diverse and low-latency connectivity to enable Riedel to provide a superior level of customer experience to their end users,” emphasized Ward.

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“In conjunction with our newly formed Miami Triangle, this bandwidth update will ensure secure and reliable access for our customers in the Americas,” Martens added.

The conclusion of the Miami Triangle project brings a wide range of benefits to Riedel Networks and its customers. First, the new PoP in Miami will accommodate the ever-increasing traffic originating from Sao Paulo. Moreover, the triangle construction greatly improves network resilience, as each of the three cornerstones can easily take over the traffic in case of a network failure. And finally, it reduces Riedel’s network coast-to-coast round-trip delay by 11ms.

On top of that, Riedel Networks has again been positioned, for the fourth consecutive year, in the Leader Quadrant for Software Defined Solutions & Services by leading technology research and advisory firm ISG. “We are very happy that our efforts with the focus on global SD-WAN and direct MPLS access have once again been approved by an independent market survey,” said Bernhard Pussel, Head of Sales, Riedel Networks.

 

Just recently, the company launched its new SD-WAN product portfolio, delivering enhanced security and increased efficiency. “Riedel Networks is the first network provider to use a 100% homogenous hardware and software solution by Cisco,” said Dr. Joachim Sinzig, Director of Product Management, Riedel Networks. “Therefore, our customers can count on the perfect interaction of all components — and on their constant improvement.”

 

Riedel Solution Brings Flexible, Crystal-Clear Comms to Historic Le Couvent des Jacobins Convention

Together, the Riedel Artist digital matrix intercom system, Performer digital partyline, Bolero wireless intercom system, and Riedel SmartPanels enable flexible communications throughout the large-scale facility and handle the multipath reflections that naturally occur throughout the site’s stunning architecture.

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“Working with Riedel’s wired and wireless communications solutions, we’ve been able to interconnect many different spaces — and their various events — over a single network architecture,” said Thomas Legros, Stage Manager at Le Couvent des Jacobins. “The installation provides the reliable and scalable communications system we need. And, given Riedel’s expertise in real-time media networks, we’re confident that it also will help us to meet future communications and signal transport requirements.”

Le Couvent des Jacobins convention center features 1,000-, 500-, and 300-seat halls, plus 4,000 square meters of exhibition space and 25 committee rooms located around the historic building and its modern extension. The technical audiovisual design was conceived by Vincent Taurisson on behalf of the scenography agency Architecture & Technique and perfectly blends state-of-the-art technology with Gothic and modern architecture. Fiber optic connectivity, soundproofing, and ultra-high-performance video broadcasting equipment are integrated throughout the facilities.

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The Riedel solution gives the team at Le Couvent des Jacobins the benefit of crystal-clear communications with flexibility enabled by deployment over a decentralized IP network. The addition of Bolero wireless technology to the Artist system, SmartPanels, and Performer digital partyline system helped to address the many different requirements of various rooms and meeting halls.

“Riedel intercom is now ‘part of the furniture’ in our new convention center, making stage managers’ lives so much easier and enabling very agile programming,” said Laurent Knobloch-Bard, Productions Director at Le Couvent des Jacobins. “We really enjoy running such a reliable, easy-to-configure communication system in our facilities. We very quickly got used to the user-friendly wireless packs and SmartPanels — and the immense convenience they bring to our daily work. We cannot imagine how we’d manage our productions without such a great communications tool.”

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“We are really proud to see how rapidly our communications systems were adopted in this wonderful convention center,” said Franck Berger, General Manager, Riedel France & Africa. “Our new Bolero wireless technology shows again its unique assets on this project, where its integration with Artist and Performer digital partyline system result in a very solid communications infrastructure.”

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Daniel Bakies Joins Riedel as Project Manager for U.S. Consulting Team

In this newly created position, Bakies will work to ensure the smooth rollout of large-scale, multifaceted projects based on Riedel’s line of real-time video, audio, data, and communications networks. Bakies reports to Rick Seegull, Manager, System Consulting, for Riedel North America.

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Prior to joining Riedel, Bakies served as Production Operations and Systems Engineer for Azusa Pacific University in Azusa, California, where he was responsible for the design, installation, and implementation of all of the university’s production systems. Other previous positions include Project Manager for McNally Enterprises, where he served as an on-site project leader for numerous high-profile events; Weekend Experience Director for Yucaipa Christian Church; and Technical Director for Christ’s Church of the Valley, where he managed production of weekend worship services for up to 8,500 church members as well as special events for up to 12,000 attendees. Bakies has completed coursework in computer science and networking at Azusa Pacific University, and he also studied website design and multimedia authoring at Naugatuck Valley Community College.

“Dan is a great choice for this important new role. First of all, he brings a strong background in our MediorNet real-time network and Artist digital matrix intercom platform through his time as at Azusa Pacific University,” said Seegull. “His production background for large churches is another big plus, since houses of worship represent a large and growing market for Riedel in North America. Dan’s energy, project management expertise, and technology know-how will be big assets as we take on large, high-visibility events and other projects leveraging our award-winning technologies.”

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Riedel Delivers Agile, Reliable Comms and Signal Distribution for 2019 Eurovision Song Contest

Riedel provided a complete solution that included not only intercom and signal distribution, but also accreditation, access control, commentary systems, and a comprehensive IT infrastructure for staff, broadcasters, and attending press members.

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The Riedel gear supplied to the Eurovision Song Contest included the new 2300-Series SmartPanels. These multifunctional user interfaces can be equipped with software apps to provide additional functionality above their primary purpose as intercom panels. With the powerful MediorNet Control App installed, users have flexible routing and control over audio and video signals using the high-resolution, multitouch color displays and intuitive touch-screen UI.

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“The 18 SmartPanels distributed throughout the venue enabled agile routing and control of both audio and video signals transported across our MediorNet network,” said Yung Min Lee, Senior Project Manager, Riedel Communications. “Eliminating the need for a separate control system, the MediorNet Control App allowed us to route, control, and communicate all at once. This flexibility translated to greater efficiency, which is crucial in large-scale productions like the Eurovision Song Contest.”

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Riedel’s MediorNet real-time media network provided redundant and decentralized signal routing and transport throughout the final three shows of the 2019 Eurovision Song Contest. Serving as the transport backbone for the main comms system, the MediorNet system was comprised of 60 MediorNet frames installed across 25 positions for the routing and distribution of more than 700 audio signals, 400 video signals, and a variety of data signals. The network spanned more than 25 kilometers of fiber optic cable.

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Riding atop the MediorNet signal backbone, Riedel’s Artist digital matrix intercom system and Bolero wireless intercom provided comprehensive and reliable communications for the crew working backstage, for the performers on stage, and for talent in the commentary positions. The Riedel solution featured over 170 intercom panels, 40 Bolero beltpacks, 32 radio channels on 260 analogue handheld radios, more than 10 radio talk groups supporting 150 digital handheld radios, and hundreds of audio accessories such as headsets, remote speaker mics, and earpieces.

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In the Riedel master control room, the team monitored and controlled the complex intercom and media network, as well as an advanced IT infrastructure with extensive cybersecurity capabilities. With nearly 50 network switches and 150 Wi-Fi access points, Riedel provided a 2 x 2 Gb/s redundant internet connection across the entire venue. From here, Riedel also remotely managed the access control and accreditation systems through the RFID-equipped accreditation cards of nearly 12,000 participants and guests.

The Eurovision Song Contest is the world’s longest-running international television song competition with this year’s broadcast estimated to have attracted nearly 200 million viewers worldwide.

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Riedel’s Artist Chosen by CBC for New Maison de Radio-Canada

The sale, which was a result of a competitive process that included several months of comprehensive trials and discussions, will be one of the largest Artist installs in North America when completed later this year.

Due to open in 2020, Montreal’s Maison de Radio-Canada (MRC) broadcast center will be a creative hub for the city’s digital and artistic communities. The new MRC will be the epitome of a 21st-century public broadcaster — modern, multiplatform, and increasingly digital. CBC/Radio-Canada had mandated that its new communication infrastructure be entirely IP-based, utilizing the established SMPTE ST 2110-30/31 and NMOS IS-04/05/07 standards to create a future-proof communications environment.

“The combination of cutting-edge technology, modern user interfaces and panels, and commitment for open specifications and standards from AMWA and SMPTE will give our creative people a very powerful and fully integrated intercom system,” said François Legrand, Senior Director, Core Systems Engineering at CBC/Radio-Canada.

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Francois Vaillant, Executive Director, Engineering Solutions, CBC/Radio-Canada; Rik Hoerée, Director of Sales Americas & Europe, Riedel Communications; François Legrand, Senior Director, Core Systems Engineering at CBC/Radio-Canada; and Joyce Bente, President of Riedel North America.

“CBC/Radio-Canada will be one of the first customers to take delivery on the newest software-defined node in the Artist family, the Artist-1024,” said Rik Hoerée, Director of Sales Americas & Europe, Riedel Communications. “With its extensive IP capabilities, high port density, and multiple redundancy schemes, our new Artist node really is a perfect fit for large networked installations like the Maison de Radio-Canada.”

Providing 1024 nonblocking ports in just a 2-RU frame size, Artist-1024 utilizes software-definable Universal Interface Cards (UIC) that combine networking, mixing, and management all on one card. A card can be configured to act as a SMPTE ST 2110-30/31 or MADI subscriber card, or as an Artist fiber/router/processor card. Changing the connectivity type is as easy as reconfiguring the UIC with the click of a button in the Director configuration software. A flexible licensing structure will allow MRC users to easily scale up their port count as needed, all within Director.

Bolero, the AES67-based wireless intercom system that seamlessly integrates with Artist to create a fully unified wireless communications environment, has been selected for all wireless communications in the new facilities. Bolero is a six-channel, 1.9 gigahertz system that incorporates Riedel’s patented Advanced DECT Receiver (ADR) technology to successfully deal with the harsh RF environments that can create troublesome multipath reflections.

Over 250 Riedel 1200 Series SmartPanels, first introduced to the market at the 2018 NAB Show, will be installed in the new CBC facilities. The SmartPanels are ST 2110-30/31-native and offer a flexible, app-based user interface for intercom, high-quality audio monitoring and integration of third-party control systems via the new SmartPanel Control Panel App, significantly optimizing rack space and reducing costs.

“This sale is the culmination of many months of collaboration between CBC/Radio-Canada and our Riedel teams both here and in Europe,” said Joyce Bente, President of Riedel Communications North America. “We are thrilled to be selected as the intercom technology partner for this groundbreaking project and look forward to accompanying CBC/Radio-Canada during their transition to IP workflows.”

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Riedel’s New App Provides API for 3rd Party Control, Monitoring, and Automation Systems

This innovation will enable industry partners to utilize the SmartPanel as a user interface for their control, monitoring, and automation solutions, and is another example of how the app-based SmartPanel can be leveraged to take on additional duties within broadcast workflows.

For this initiative, Riedel has teamed up with several prominent industry control and automation vendors, some of whom have already implemented an early version of the API. Partners include ATOS BNCS, Axon Cerebrum, Broadcast Solutions hi, Lawo VSM, Pebble Beach Systems, and Skyline DataMiner.

The users of the Riedel 1200 Series SmartPanel Control Panel App can now trigger actions in control/automation systems and then provide visual feedback on status and configuration changes using the colors, labels, and symbols that are inherent in the panel. With simultaneous use of the Intercom App and Control Panel App, the 1200 Series SmartPanel delivers a unique combination of capabilities to expand and enhance user workflows.

“The Control Panel App offers several advantages to a proprietary control solution. Most importantly, its NMOS underpinnings allow a third-party system to automatically discover all of the panel’s control elements, like its lever keys or touch screens, and assign any desired functionality,” said Marco Muckenhaupt, Senior Product Manager, Riedel Communications. “We are really happy to have the support of some of the key vendors in the industry, and it’s great to see manufacturers working hand in hand to deliver real benefits to users across platforms.”

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Riedel Invests in EvoCount

With the recent acquisition of shares in EvoCount, a German specialist for real-time digital visitor counting, Riedel gains further expertise and know-how in hardware and software-based participant management and engagement tools. The partnership will generate numerous synergies in event technology, cost management, and logistics and complements Riedel’s wide range of services in the rental business. Features of the platform include visitor counting, live monitoring of visitor flows, and data evaluation.

“Guest management has become a core element of every major event. With the services of our new partner, EvoCount, we have again expanded our range of digital event solutions and optimized our ability to align all processes and services comprehensively in the event sector,” said Marco Kraft, Head of Sales in Germany at Riedel Communications. “Riedel continues to invest in the future and is working to develop even more synergies for our customers worldwide.”

This cooperation will enable customers to benefit from a 360-degree visitor management solution and its cost-efficient and seamless integration into a holistic event infrastructure. Riedel will distribute the accurate and easy-to-install EvoCount solutions through its rental organization while both companies remain autonomous and continue to offer their products independently to their respective markets.

“Riedel stands for innovation, vision, and growth. This collaboration provides us with an excellent basis for further expansion in the global events market,” said Tim Mertel-Blinn, Co-Founder of EvoCount.

 

“EvoCount’s customers include organizers of festivals and public events as well as exhibition stand operators and companies that use our systems for intelligent building management,” added Till Theato, Co-Founder of EvoCount.

 

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